HearPal Warranty
100% Money Back Guarantee
You can feel secure when you buy a Hear Pal from HearPod. We pride ourselves in offering you the best possible warranty for our products.
If, within 30 days of purchase you do not believe the Hear Pal has helped your hearing problem, we will give you a full refund. Hear Pals must be returned in like-new condition with all boxes, remaining batteries and pillow tips. Customer pays return shipping.***
6 Month Warranty
If at any time during the term of your warranty you feel your Hear Pal is not performing at the same level as when purchased, send it to us and we will repair or replace it at no cost to you. Customer pays return shipping. ***
Other Repairs
Repairs for the Hear Pal that is out of warranty are $179. Customer pays shipping. Repairs are warranted for 6 months.
***Warranties do not cover loss of instrument, or shell replacement due to excessive damage of shell being crushed or damaged, due to use or improper shipping to HearPod. HearPod reserves the right to determine if any HearPod is damaged beyond repair and is not covered under standard warranty.***
