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If, within 45 days of purchase you do not
believe HearPod has helped your hearing problem, we will give
you a full refund. Hearing aids must be returned in like-new condition
with all boxes, remaining batteries. Customer
pays return shipping.
Download Upgrade Form
Every HearPal digital hearing aid comes with a six-month warranty.
During the six month warranty period for your HearPal, you can upgrade your
HearPal digital hearing aid to any other HearPod model. You will
receive full credit of your original purchase towards your upgrade.
Your only cost will be a $35 handling fee per hearing aid, plus
the difference between the cost of your purchase and the upgrade
product. Customer pays return shipping.
If at any time during the term of your warranty
you feel your HearPal digital hearing aid is not performing at
the same level as when purchased, send it to us and we will repair
or replace it at no cost to you. Customer pays return shipping.
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For questions about HearPod digital
hearing devices and products, please contact us at:
customerservice@myhearpod.com
Or by toll free fax: 800 409-5128
(Please include your name, address and
telephone number so that we may contact you.)
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